O2 customers are unable to make or receive calls
MOBILE NETWORK O2 is suffering widespread borkage, leaving users unable to make or receive calls.
According to Down Detector, problems with the network at around 8:45 am on Friday. The issue seems to be mainly affecting O2’s voice services, but some users are complaining that they’re also experiencing problems with mobile data.
The issue appears to be affecting users all across the UK, with complaints coming in from London, Birmingham, Manchester, Glasgow, Liverpool, Nottingham, Southampton, Leeds, Bristol, and Portsmouth.
“We’re aware of an issue impacting voice services. Our technical teams are investigating,” O2 confirmed in a message on its website. “We apologise for any inconvenience. Updates will be shared here as soon as they are available.”
The firm has debunked reports of data issues, though, telling users on Twitter that “Data is unaffected, your 4G and WiFi calling will still work.”
Other mobile networks, including Sky, Tesco and Giffgaff, rely on O2’s services, but there have been no reported issues from their customers as yet.
This latest issue comes just months after O2 suffered a mega-outage affecting 32 million customers, which was later blamed on Ericsson, the software vendor whose expired certificates caused the borkage.
We’ll update this article as we hear more. µ
Source : Inquirer