The Hudl was a game-changer when it launched
TESCO HAS denied bricking its hugely successful Hudl tablet after users began complaining en masse that it was no longer working.
We had a lot of time for the Hudl when it launched back in 2013. It was one of the first budget tablets to offer anything close to a flagship experience, and although it eventually stalled at the Lollipop version of Android, there’s still a large number still in circulation – up to half a million.
A letter to The Guardian warns that if you reset your Hudl or Hudl 2 device, it will not be able to restart, making it a rather chunky paperweight. The letter questions if this is a sign that Tesco has switched off its Hudl servers, thus killing off the entire range, however, Tesco has denied this saying that it’s a known issue and that it is at least partly resolved.
The newer Hudl 2 is now, apparently back up and running again and the original Hudl has a fix incoming:
“We’re aware of a technical issue affecting a number of Hudl users and apologise to customers for any inconvenience caused. We have already fixed the issue for the majority of those who have contacted us and are urgently working on resolving any outstanding queries.”
Built in obsolescence is a big problem on gadgets, quite often caused by the tail-off in financial viability when it comes to keeping cloud servers active.
Although Tesco has denied that has happened with the Hudl, the problem has been occurring since the start of the year and for users of the older Hudl model, there’s still no end in sight.
Tesco never made a Hudl 3, and as such, there’ll be little more than a skeleton crew, probably based at manufacturer Wistron, able to respond to the aging machines.
Although it sounds like the half-million will be able to keep their Hudl running a little bit longer, it’s a warning that so often in tech, things may be end-of-life before you’re ready. μ
Source : Inquirer